Aug 16, 2019 | Mac, NetSupport School
The Support Tool provided with NetSupport School for Mac gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed; this tool...
Aug 16, 2019 | iOS, NetSupport DNA, NetSupport School
Pre-requisites/assumptions An MDM specific profile is installed onto the iOS device and relevant permissions granted. The iOS device is enrolled into the MDM environment. An MDM specific Client application is installed on the device. The user is familiar with the...
Aug 14, 2019 | NetSupport DNA, NetSupport Manager, NetSupport School, Windows
NetSupport Manager, NetSupport School and NetSupport DNA provide details on installed Microsoft hotfixes and where available, information on whether the hotfix is installed correctly is also provided.When installed, some Microsoft hotfixes store information in the...
Jul 17, 2019 | Mac, NetSupport School
There are four different ways to configure NetSupport School for Mac so that when the Tutor runs, it only connects to the Students that you require for that lesson. Method 1 – Connect to a room This is the default student selection mode and recommended...
Jul 17, 2019 | Mac, NetSupport School
The NetSupport School for Mac installer will generate an uninstall package to allow easy removal of the software.Navigate to /Applications/NetSupport/NetSupportSchool.Double click on the Uninstall icon.When prompted, enter the user name and password of an...
