Apr 6, 2020 | Mac, NetSupport Manager, Windows
If your NetSupport Manager Clients are failing to connect to the Gateway (NetSupport Connectivity Server) after installation, there are several steps you can take to troubleshoot these issues. The same steps can be followed for both scenarios where the Gateway is...
Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk, Windows
NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps: NetSupport DNA NetSupport Manager NetSupport School NetSupport School for Mac ...
Aug 19, 2019 | Mac, NetSupport DNA
Pre-requisites/assumptions An MDM specific profile is installed onto the Mac device and relevant permissions granted. The Mac device is enrolled in the MDM environment. An MDM specific Client application is installed on the device. The user is familiar with the Meraki...
Aug 16, 2019 | Mac, NetSupport School
The Support Tool provided with NetSupport School for Mac gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed; this tool...
Jul 17, 2019 | Mac, NetSupport School
There are four different ways to configure NetSupport School for Mac so that when the Tutor runs, it only connects to the Students that you require for that lesson. Method 1 – Connect to a room This is the default student selection mode and recommended...
