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Destination locked during deployment

Jul 15, 2026 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School

NetSupport School, NetSupport Manager and NetSupport Notify include a Deploy utility. NetSupport DNA includes the Discover and Deploy facility. If a deployment fails because the destination is locked, there are a number of steps you can take to investigate the issue....

Recommended procedure for upgrading NetSupport Manager to the latest version

Jul 1, 2026 | NetSupport Manager, Windows

This article covers the recommended upgrade procedure for updating NetSupport Manager to the latest version. First, you need to download the latest installer file. The easiest way to do this as an existing customer is to register for a My Support account on...

How to enable SSL encryption certificates on the NetSupport Manager Gateway

Jun 22, 2026 | NetSupport Manager, Windows

The NetSupport Manager Connectivity Server (Gateway) supports the ability to apply SSL or TLS certificates to ensure that all data sent across the NetSupport Manager Connectivity Server is encrypted. It is possible to apply your own SSL/TLS certificate. Alternatively,...

Updating and Securing NetSupport Manager

Dec 15, 2025 | Android, Mac, NetSupport Manager, Windows

NetSupport has released an updated version of NetSupport Manager to address the below vulnerability reports raised. We would like to thank the Security researcher, Chris Leech, for bringing these threats to our attention and for allowing us the time to build a fix and...

NetSupport Manager CVE-2025-34164 – CVE-2025-34165

Sep 3, 2025 | NetSupport Manager, Windows

NetSupport has released an updated version of NetSupport Manager to address the two vulnerability reports below raised against the NetSupport Manager Client component for Windows: CVE-2025-34164 – NetSupport Manager Stack-based overflow. CVE-2025-34165 –...
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