Oct 30, 2020 | NetSupport School, Windows
This article explains how NetSupport School can be used within a VDI environment and how the software is best configured for this type of environment. Installation and configuration When installing NetSupport School within your VDI environment, the installation...
Oct 5, 2020 | NetSupport Manager, NetSupport School, Windows
When attempting to connect to Client machines from a Control or Tutor Console across the LAN/WAN directly using TCP, you may receive a “1704 error that the Client does not respond”. This means there is a communication issue between the two machines. You...
Aug 4, 2020 | NetSupport School, Windows
It is possible to configure the NetSupport Connectivity Server by using the ADM templates that are provided with the NetSupport School Tutor installation. First, you need to apply the ADMX and ADML templates to the PolicyDefinitions folder on your domain controller....
Aug 4, 2020 | NetSupport School, Windows
From version 14 of NetSupport School, there are now three program modes for using the Tutor Console’s user interface: Advanced, Intermediate and Easy. When the NetSupport School Tutor loads, a Welcome wizard is displayed. From here, you can decide which mode to...
Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk, Windows
NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps: NetSupport DNA NetSupport Manager NetSupport School NetSupport School for Mac ...
