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Applying a custom toolbar to the Tutor Console using Active Directory Group Policy

Feb 4, 2022 | NetSupport School, Windows

This article will guide you through the process of applying a custom toolbar to your Tutor machines via GPO. Step 1 –  Applying a custom toolbar to the Tutor Console First, you need to customise a local Tutor Console’s toolbar with the features that you...

Error when trying to deploy NetSupport products

Feb 4, 2022 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport Manager, NetSupport School and NetSupport Notify have a utility called the Deploy Tool, which can be installed with the software. This is useful in environments where you need to deploy to a small number of domain-joined devices quickly and where creating a...

Migrating the NetSupport School Connectivity Server to a new server

Oct 28, 2021 | NetSupport School, Windows

This article will help you migrate your NetSupport School Connectivity Server (Gateway) to a new server machine. Installing the NetSupport School Connectivity Server on the new server First, you need to install the Connectivity Server component on the new server...

Troubleshooting the NetSupport Deploy tool

Sep 10, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

The NetSupport Deployment tool, which is included within the software, allows you to remotely deploy the Client component of our software to your Client devices without needing to visit the machines locally. In order to deploy the Client software, the Deploy tool...

How to deploy NetSupport Manager with NetSupport School components

Sep 10, 2021 | NetSupport Manager, NetSupport School, Windows

This technical article explains the steps required to deploy NetSupport Manager with NetSupport School components. First, you need to ensure you have registered NetSupport Manager against your Support account (you can do this in the My Support Portal on our...
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