Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk
If you’re an existing customer with a full license or subscription key, you can register for an account on the My Support Portal on our website: https://support.netsupportsoftware.com/. To create an account, click Register at the top-right of the page and fill out the...
Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk, Windows
NetSupport offers the following products that work across a VPN: NetSupport DNA For Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. The following technical documents...
Jan 21, 2021 | NetSupport School, Windows
Within NetSupport School, it is possible to apply security settings to prevent unwanted users from accessing the Tutor Console or connecting to Student machines. This article provides various ways for you to secure access to the Tutor Console and the Students. These...
Jan 21, 2021 | NetSupport School, Windows
Within NetSupport School, it is possible to configure the room name for Windows Student devices and Tutors using the ADM templates that are provided with a NetSupport School Tutor installation. Step 1 First, you will need to import the NetSupport School Student and...
Jan 11, 2021 | NetSupport School, Windows
This article explains how to use the Room mode, User mode and SIS mode connection methods when connecting to Students in a BYOD environment. Room mode (allow Students to join a room). User mode (allows a teacher to connect to a list of users). SIS mode (allows the...
