Aug 9, 2023 | classroom.cloud, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
For each of the NetSupport products, we supply ADMX template files. These are used to centrally configure the products using Active Directory Group Policy. However, it’s also possible to add these custom template files and deploy them via Intune. First, you need...
Jul 3, 2023 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. You can easily find your NetSupport School product version within the NetSupport School Tutor. Click Options in the Tutor Console and select About...
Jul 3, 2023 | Android, Chrome, Mac, NetSupport School, Windows
This article covers the recommended upgrade procedure for updating NetSupport School to the latest version. To review a German version of this article, click here. First, you need to download the latest installer file. The easiest way to do this as an existing...
Jan 4, 2023 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. Resetting an Active Directory user password is normally a function that is restricted to IT Admin staff. However, the Reset Password feature in...
Jan 4, 2023 | Mac, NetSupport School
By default, the NetSupport School for Mac Tutor Console stores its configuration on a per-user basis. The configuration is stored in an HKCU.plist file stored on each user’s profile on the Mac in /Users/%Username%/Library/Preferences/NetSupport. It is possible...
