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Allow users to reset Active Directory passwords using NetSupport School

Jan 4, 2023 | NetSupport School, Windows

Resetting an Active Directory user password is normally a function that is restricted to IT Admin staff. However, the Reset Password feature in NetSupport School allows users to reset Active Directory passwords and enable/disable user accounts. Passwords can be reset...

Configure NetSupport School for Mac Tutor to store configuration on a machine basis

Jan 4, 2023 | Mac, NetSupport School

By default, the NetSupport School for Mac Tutor Console stores its configuration on a per-user basis. The configuration is stored in an HKCU.plist file stored on each user’s profile on the Mac in /Users/%Username%/Library/Preferences/NetSupport. It is possible...

Applying a custom toolbar to the Tutor Console using Active Directory Group Policy

Feb 4, 2022 | NetSupport School, Windows

This article will guide you through the process of applying a custom toolbar to your Tutor machines via GPO. Step 1 –  Applying a custom toolbar to the Tutor Console First, you need to customise a local Tutor Console’s toolbar with the features that you...

Error when trying to deploy NetSupport products

Feb 4, 2022 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport Manager, NetSupport School and NetSupport Notify have a utility called the Deploy Tool, which can be installed with the software. This is useful in environments where you need to deploy to a small number of domain-joined devices quickly and where creating a...

Migrating the NetSupport School Connectivity Server to a new server

Oct 28, 2021 | NetSupport School, Windows

This article will help you migrate your NetSupport School Connectivity Server (Gateway) to a new server machine. Installing the NetSupport School Connectivity Server on the new server First, you need to install the Connectivity Server component on the new server...
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