Apr 8, 2020 | NetSupport Manager, NetSupport School, Windows
When attempting to connect to Client machines from a Control across the LAN/WAN directly using TCP, you may receive a ‘1704 error that the Client does not respond’. This means there is a communication issue between the two machines. You will need to...
Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk, Windows
NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps: NetSupport DNA NetSupport Manager NetSupport School NetSupport School for Mac ...
Jan 9, 2020 | NetSupport School, Windows
In NetSupport School version 9.00, the location of where the Tutor configuration is stored in the registry was changed. This change was made for environments where users do not have rights to write to the local machine but would have rights to write to their logged on...
Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
A Support Tool has been created for NetSupport Manager and NetSupport School, which gathers detailed information required to assist our Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
If you downloaded an evaluation of NetSupport Manager or NetSupport School and have now purchased a licence, you can run the NetSupport License Manager to convert your evaluation to a licensed installation. Browse to one of the following: NetSupport Manager 32bit...
