Sep 5, 2023 | classroom.cloud, Windows
Below is a list of installer return codes and their meaning for the Setup.exe installer for classroom.cloud to assist in troubleshooting any errors during the installation: 1101 – Error reading from file: [2]. {{ System error [3].}} Verify that the file...
Aug 9, 2023 | classroom.cloud, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
For each of the NetSupport products, we supply ADMX template files. These are used to centrally configure the products using Active Directory Group Policy. However, it’s also possible to add these custom template files and deploy them via Intune. First, you need...
Jul 28, 2023 | NetSupport Notify, Windows
When using NetSupport Notify to send a notification, by default the Senders details will be included on the notification that is displayed on the Agents. If you wish to remove the Senders details from the notification that appears on the Agent machines you can follow...
Jul 28, 2023 | classroom.cloud, Windows
A Support Tool has been created for the classroom.cloud Student, which gathers detailed information required to assist our Support team should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed. This...
Jul 3, 2023 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. You can easily find your NetSupport School product version within the NetSupport School Tutor. Click Options in the Tutor Console and select About...
