Jan 4, 2023 | NetSupport School, Windows
Resetting an Active Directory user password is normally a function that is restricted to IT Admin staff. However, the Reset Password feature in NetSupport School allows users to reset Active Directory passwords and enable/disable user accounts. Passwords can be reset...
Jan 4, 2023 | NetSupport DNA, Windows
With NetSupport DNA, you can remotely install software on your devices using the Software Distribution feature. This can be extremely useful in cases where you need to deploy software to devices but alternative methods aren’t suitable or possible. This article...
Jan 4, 2023 | NetSupport DNA, Windows
NetSupport DNA allows you to group similar software together using program and application categories. Once you have created the required categories, you can then filter by these categories in the Program and Application Manager in the DNA Console. You can also group...
Jan 4, 2023 | NetSupport ServiceDesk, Windows
NetSupport ServiceDesk 5.60.0002 includes a feature that allows for the My Details icon to be removed from the Home menu ribbon. Removing the My Details icon will remove the ability for the user to edit their user details. Note: This is a global change and will affect...
Jan 4, 2023 | NetSupport DNA, Windows
In some environments, such as some bring your own device (BYOD) environments, you may need to stop the DNA Agent from collecting data when a device is no longer on your organisation’s network (where your DNA Server is located). In this environment, it’s...
