Sep 16, 2020 | NetSupport DNA, Windows
In version 4.85.0000 of NetSupport DNA, there was a issue found where if your Agent devices were running an older version of the NetSupport DNA Agent, the NetSupport DNA Server will keep opening connections to the DNA database each time they connect. Eventually, this...
Aug 27, 2020 | NetSupport DNA, Windows
When using NetSupport DNA with larger DNA Agent install bases, it is recommended that you change the collection intervals of the components within the software, to optimise the performance of the DNA Server. This document covers the recommended collection intervals...
Aug 27, 2020 | NetSupport DNA, Windows
Previously, NetSupport DNA used its Smart Update feature to update the DNA Agents after the DNA Server had updated to the latest version of the software. From version 4.85, some changes have been made to the Smart Update feature, allowing technicians more control over...
Aug 4, 2020 | NetSupport DNA, Windows
The Database Maintenance utility enables you to purge the NetSupport DNA database of redundant data, applications and programs, remove Agent PCs that are no longer in use, remove users, create backups of key data using an export/import facility and set a data...
May 4, 2020 | NetSupport DNA, Windows
The NetSupport DNA Gateway Server has been enhanced to include a Remote Control component. Previously, all traffic went from the Gateway Agent to Gateway Server – this is still the process for eSafety, Internet Metering and other monitoring components. However, the...
