May 4, 2020 | NetSupport DNA, Windows
The NetSupport DNA Gateway Server has been enhanced to include a Remote Control component. Previously, all traffic went from the Gateway Agent to Gateway Server – this is still the process for eSafety, Internet Metering and other monitoring components. However, the...
Apr 6, 2020 | NetSupport DNA, Windows
Within NetSupport DNA, queries can be used to identify machines that have or do not have a specific program installed. Creating a query First, a query needs to be created to find the machines that do have the program installed. This then needs to be marked as a...
Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk, Windows
NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps: NetSupport DNA NetSupport Manager NetSupport School NetSupport School for Mac ...
Jan 9, 2020 | NetSupport DNA, Windows
When logging into a DNA Console that has been installed on a separate machine to the DNA Server, the following error message may be displayed when the connection to the SQL Server that hosts the NetSupport DNA database is attempted: SQL Server does not exist or access...
Jan 9, 2020 | NetSupport DNA, Windows
Once you receive your licence details (a 23 digit licence key and a DNALicense.lic licence file), you will be able to convert your evaluation to a licensed installation. Copy the DNALicense.lic file onto your DNA Server machine. Navigate to the installation folder of...
