NetSupport Knowledgebase
  • Solutions
    • Education solutions
    • Corporate solutions
    • NetSupport DNA (edu)
    • NetSupport DNA (corp)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • ReallySchool
    • Business Continuity
  • Support
    • Support home
    • Search Knowledge Base
    • Before contacting
    • Raise an issue
    • Chat
  • Where to buy
  • News
  • Resources
    • Success stories
    • Awards
    • Events
    • NetSupport DNA (corp)
    • NetSupport DNA (edu)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Press area
  • FREE TRIAL
Select Page

Multiple ways NetSupport DNA can integrate with Active Directory

Feb 19, 2021 | NetSupport DNA, Windows

NetSupport DNA offers the possibility to integrate with Active Directory. There are a few ways this can be done. Please see below a list of existing technical articles which can help you. Deploy Agent via AD Group Policy This technical article provides step by step...

Registering your license key on the My Support portal

Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk

If you’re an existing customer with a full license or subscription key, you can register for an account on the My Support Portal on our website: https://support.netsupportsoftware.com/. To create an account, click Register at the top-right of the page and fill out the...

Which NetSupport products can be used across a VPN?

Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, NetSupport ServiceDesk, Windows

NetSupport offers the following products that work across a VPN: NetSupport DNA For Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. The following technical documents...

How to create custom reports within NetSupport DNA using the Query Tool and Query Scheduler

Feb 5, 2021 | NetSupport DNA, Windows

Within NetSupport DNA, there is the option to create your own reports using the Query Tool feature. A Query Scheduler tool is also available to allow you to generate queries on a scheduled basis and then email them to your chosen email addresses. This article explains...

How to configure the AD Reset Password option via the DNA Agent icon for certain users

Feb 5, 2021 | NetSupport DNA, Windows

It is possible to configure an additional option to reset AD user account passwords via the DNA Agent icon and control which users or PCs the option is available to using DNA profiles. This may be useful if you want to provide staff members who don’t have access...
« Older Entries

Technical Support

Email Support
[email protected]

UK Support
+44(0)1778 382 272
(9am-5pm GMT)

US Support
1-877-715-HELP
(9am-5pm EST)

German Support
+49 (0) 89 208047327
(9am-5pm CET)

Raise an issue

NetSupport Support Website

Recent Articles

  • Registering your license key on the My Support portal
  • Multiple ways NetSupport DNA can integrate with Active Directory
  • Which NetSupport products can be used across a VPN?
  • How do I find my NetSupport Notify serial number?
  • What privacy options are available in classroom.cloud?

DISCLAIMER: The origin of this document may be internal or external to NetSupport Ltd. NetSupport Ltd makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. NetSupport Ltd makes no explicit or implied claims to the validity of this information.

Any trademarks referenced in this document are the property of their respective owners.

  • Facebook
  • Twitter
EULA I Online Privacy Policy I CRS Policy I GDPR I © 2020 NetSupport Ltd.