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Error when trying to deploy NetSupport products

Feb 4, 2022 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport Manager, NetSupport School and NetSupport Notify have a utility called the Deploy Tool, which can be installed with the software. This is useful in environments where you need to deploy to a small number of domain-joined devices quickly and where creating a...

Deploying 7-Zip via NetSupport DNA’s Software Distribution feature

Oct 28, 2021 | NetSupport DNA, Windows

With NetSupport DNA, you can remotely install software on your devices using the Software Distribution feature. This can be extremely useful in cases where you need to deploy software to devices but alternative methods aren’t suitable or possible. This article...

Troubleshooting NetSupport DNA Agent connections to the NetSupport DNA Server

Oct 28, 2021 | NetSupport DNA, Windows

If a NetSupport DNA Agent is not connecting to your DNA Server as expected, or you are unable to see the DNA Agent machine in your PC hierarchy within the DNA Console, there are a few things that you can check on the Agent machine to troubleshoot this. Has the DNA...

Troubleshooting the NetSupport Deploy tool

Sep 10, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

The NetSupport Deployment tool, which is included within the software, allows you to remotely deploy the Client component of our software to your Client devices without needing to visit the machines locally. In order to deploy the Client software, the Deploy tool...

NetSupport DNA AUP causing intermittent blank screen after a user logs off

Aug 16, 2021 | NetSupport DNA, Windows

In the NetSupport DNA 4.90.0000 release, an issue was found that related to intermittent blank screens that could appear after a user logged off a Windows 10 machine that had the DNA Agent installed. This only occurred if the DNA Agent had been configured to display...
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