May 7, 2024 | Chrome, classroom.cloud, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School
NetSupport includes ChromeOS support for several of our products, where a Chrome extension is provided via the Chrome Web Store. Chrome extensions are available for the following products: classroom.cloud Student NetSupport School Student NetSupport Notify Agent...
Sep 5, 2023 | classroom.cloud, Windows
Below is a list of installer return codes and their meaning for the Setup.exe installer for classroom.cloud to assist in troubleshooting any errors during the installation: 1101 – Error reading from file: [2]. {{ System error [3].}} Verify that the file...
Aug 9, 2023 | classroom.cloud, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
For each of the NetSupport products, we supply ADMX template files. These are used to centrally configure the products using Active Directory Group Policy. However, it’s also possible to add these custom template files and deploy them via Intune. First, you need...
Jul 28, 2023 | classroom.cloud, Windows
A Support Tool has been created for the classroom.cloud Student, which gathers detailed information required to assist our Support team should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed. This...
Jul 6, 2022 | classroom.cloud, Windows
It has been found that when applying internet restrictions to a student device from classroom.cloud, if the student is using the Edge (Chromium) browser, they are able to continue to search the web using the sidebar feature built into the browser. To prevent students...
