Sep 25, 2026 | classroom.cloud, Windows
If you experience a TRANS_KEY_MISSING message in the classroom.cloud Web Portal, this may be due to an issue with data cached by your browser for the website. To resolve this, you can clear the cache only for the classroom.cloud website. We recommend following these...
Sep 25, 2026 | classroom.cloud, Windows
A Support Tool has been created for the classroom.cloud Tech Console, which gathers detailed information required to assist our Support team should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed....
Aug 7, 2026 | classroom.cloud
Users provisioned in classroom.cloud through Microsoft Entra ID cannot be deleted while their status is Active. They must first be removed from the Microsoft Entra provisioning scope and changed to Disabled in classroom.cloud. Remove users from Microsoft Entra...
Aug 7, 2026 | classroom.cloud
This article explains how to filter and export the Internet usage activity for a specific user in classroom.cloud. You can also apply multiple filters, such as the Logged On User and Start Date Range filters, to refine the results before exporting them to a CSV file....
Aug 7, 2026 | classroom.cloud
The Default View Mode setting determines how a remote session opens when a technician selects View in the Tech Console. The available options are Watch, Share or Control, depending on the device platform. By default, the setting is configured as Watch. The Default...
