NetSupport Knowledgebase
  • Solutions
    • Education solutions
    • Corporate solutions
    • NetSupport DNA (edu)
    • NetSupport DNA (corp)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Business Continuity
  • Support
    • Support home
    • Search Knowledge Base
    • Before contacting
    • Raise an issue
    • Chat
  • Where to buy
  • News
  • Resources
    • Success stories
    • Awards
    • Events
    • NetSupport DNA (corp)
    • NetSupport DNA (edu)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Press area
  • FREE TRIAL
Select Page

NetSupport Security Statement – PHP Vulnerability

Oct 23, 2026 | 247connect, Android, Chrome, classroom.cloud, iOS, Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Platforms, Windows

As part of NetSupport’s commitment to support our customers, we continue to assess any risks to our products and services. This will include sharing key information as we help customers ensure that they are able to manage any risks to their own systems, services or...

Deploying classroom.cloud Student using the Microsoft Store app in Microsoft Intune

Oct 13, 2026 | classroom.cloud, Windows

Overview This article explains how to deploy the classroom.cloud Student application using the Microsoft Store app deployment method in Microsoft Intune. The classroom.cloud Windows Student application is available through the Microsoft Store, providing an alternative...

What to do if you experience a TRANS_KEY_MISSING message in the classroom.cloud Web Portal

Sep 25, 2026 | classroom.cloud, Windows

If you experience a TRANS_KEY_MISSING message in the classroom.cloud Web Portal, this may be due to an issue with data cached by your browser for the website. To resolve this, you can clear the cache only for the classroom.cloud website. We recommend following these...

Gathering the Support Tool for the classroom.cloud Tech Console

Sep 25, 2026 | classroom.cloud, Windows

A Support Tool has been created for the classroom.cloud Tech Console, which gathers detailed information required to assist our Support team should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed....

How to bulk delete users provisioned through Microsoft Entra ID from classroom.cloud

Aug 7, 2026 | classroom.cloud

Users provisioned in classroom.cloud through Microsoft Entra ID cannot be deleted while their status is Active. They must first be removed from the Microsoft Entra provisioning scope and changed to Disabled in classroom.cloud. Remove users from Microsoft Entra...
« Older Entries

Technical Support

Email Support
[email protected]

UK Support
+44(0)1778 382 272
(9am-5pm GMT)

US Support
1-877-715-HELP
(9am-5pm EST)

German Support
+49 (0) 89 208047327
(9am-5pm CET)

Raise an issue

NetSupport Support Website

Recent Articles

  • NetSupport Security Statement - PHP Vulnerability
  • Deploying classroom.cloud Student using the Microsoft Store app in Microsoft Intune
  • Deploying classroom.cloud as a Win32 app
  • Installing the classroom.cloud Student onto an image for mass deployments
  • What are the FQDNs for classroom.cloud's servers?

DISCLAIMER: The origin of this document may be internal or external to NetSupport Ltd. NetSupport Ltd makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. NetSupport Ltd makes no explicit or implied claims to the validity of this information.

Any trademarks referenced in this document are the property of their respective owners.

  • Facebook
  • X
EULA I Online Privacy Policy I CRS Policy I GDPR I © 2023 NetSupport Ltd.