Jan 11, 2021 | NetSupport Notify, Windows
You can find your NetSupport Notify serial number via the Notification Server Configuration utility (NetSupport Connectivity Server Configuration utility). To access the Notification Server Configuration utility, right click the Notification Server icon in the system...
Jan 11, 2021 | NetSupport School, Windows
This article explains how to use the Room mode, User mode and SIS mode connection methods when connecting to Students in a BYOD environment. Room mode (allow Students to join a room). User mode (allows a teacher to connect to a list of users). SIS mode (allows the...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
If you encounter an error message “Unhandled Exception (GPF)” on a machine with either NetSupport Manager or NetSupport School installed, please contact our Technical Support team by email at [email protected] with the following information so...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
By default, when you connect to a NetSupport Manager or School Client, ClearType text within Windows is disabled to improve the performance of the remote control session over slower network connections. You can prevent this from happening by making a change within the...
Jan 11, 2021 | NetSupport DNA, Windows
It is possible to change the ports that NetSupport DNA listens on via Group Policy using the ADMX templates provided with the software. You may need to change the ports that NetSupport DNA listens on if a port conflict occurs with a third-party application or for...
