Jul 1, 2026 | NetSupport Manager, Windows
This article covers the recommended upgrade procedure for updating NetSupport Manager to the latest version. First, you need to download the latest installer file. The easiest way to do this as an existing customer is to register for a My Support account on...
Jul 1, 2026 | classroom.cloud, Windows
The Require logged-on user to accept connections setting allows you to require approval before a remote connection can be established to devices within a specific device group. This setting is commonly used for staff devices or other selected devices where remote...
Jul 1, 2026 | classroom.cloud, Windows
Administrators can prevent live device thumbnails from being displayed in the Tech Console for selected device groups. This setting is useful for devices used by staff or departments that handle confidential information, helping to improve user privacy when devices...
Jul 1, 2026 | classroom.cloud, Windows
This article explains how to prevent a specific device group from being used when creating new classes in classroom.cloud. This setting is useful for device groups that should never be used to start classroom sessions, such as staff devices, administration computers,...
Jun 29, 2026 | classroom.cloud, Windows
This article explains how to search the Safeguarding Matches report for a specific user using the available filters and search options. It also describes how to export the filtered results to a CSV file for reporting, auditing or further investigation. Permissions...
