Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
A Support Tool has been created for NetSupport Manager and NetSupport School, which gathers detailed information required to assist our Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
If you downloaded an evaluation of NetSupport Manager or NetSupport School and have now purchased a licence, you can run the NetSupport License Manager to convert your evaluation to a licensed installation. Browse to one of the following: NetSupport Manager 32bit...
Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
This technical document explains the steps to follow to deploy NetSupport Manager or NetSupport School using Windows Server 2019. The following files are required to perform an Active Directory installation (they need to be placed in the package): NetSupport Manager...
Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
The Client Configuration file Client32u.ini (or Client32.ini for pre-v12.50 Clients) is a text file that contains the settings used by the Client to set the way it behaves. This file can only be used by the NetSupport Client if it contains a valid checksum value. If...
Oct 1, 2019 | NetSupport Manager, NetSupport School, Windows
Enter an IP address and subnet mask of a machine on the remote network and click the Calculate button to display the broadcast address of that remote network. This address should be entered into the Control’s configuration to enable remote browsing on this...
