Oct 5, 2020 | NetSupport Manager, NetSupport School, Windows
When attempting to connect to Client machines from a Control or Tutor Console across the LAN/WAN directly using TCP, you may receive a “1704 error that the Client does not respond”. This means there is a communication issue between the two machines. You...
Aug 4, 2020 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. It is possible to configure the NetSupport Connectivity Server using the ADM templates provided with the NetSupport School Tutor installation....
Aug 4, 2020 | NetSupport School, Windows
From version 14 of NetSupport School, there are now three program modes for using the Tutor Console’s user interface: Advanced, Intermediate and Easy. When the NetSupport School Tutor loads, a Welcome wizard is displayed. From here, you can decide which mode to open...
Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps: NetSupport DNA NetSupport Manager NetSupport School NetSupport School for Mac ...
Jan 9, 2020 | NetSupport School, Windows
In NetSupport School version 9.00, the location of where the Tutor configuration is stored in the registry was changed. This change was made for environments where users do not have rights to write to the local machine but would have rights to write to their logged on...
