Jan 11, 2021 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. This article explains how to use the Room mode, User mode and SIS mode connection methods when connecting to Students in a BYOD environment. Room...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
If you encounter an error message “Unhandled Exception (GPF)” on a machine with either NetSupport Manager or NetSupport School installed, please contact our Technical Support team by email at [email protected] with the following information so...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
This article applies to NetSupport Manager v14.00. To see steps on how to use this on version 12.80 and below, click here. By default, when you connect to a NetSupport Manager or School Client, ClearType text within Windows is disabled to improve the performance of...
Jan 4, 2021 | NetSupport Manager, NetSupport School, Windows
The #1706 error message may appear in the following circumstances: NetSupport School When two Tutor Console machines attempt to connect to the same Student. NetSupport Manager When two Control machines attempt to connect to the same Client. With both products, the...
Oct 30, 2020 | NetSupport School, Windows
This article explains how NetSupport School can be used within a VDI environment such as Citrix XenDesktop and VMware Horizon View, and how the software is best configured for this type of environment. Installation and configuration When installing NetSupport School...