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How to disable the Broadcast Show feature for networks where it is not supported

Jul 19, 2021 | NetSupport School, Windows

This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. Enabling Broadcast Show mode results in the screen information being sent to all machines simultaneously. Broadcast Show sends out a UDP packet to...

Registering your license key on the My Support portal

Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School

If you’re an existing customer with a full license or subscription key, you can register for an account on the My Support Portal on our website: https://support.netsupportsoftware.com/. To create an account, click Register at the top-right of the page and fill out the...

Which NetSupport products can be used across a VPN?

Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport offers the following products that work across a VPN: NetSupport DNA For Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. The following technical documents...

How to secure access to the Tutor Console and connections to the Students within NetSupport School

Jan 21, 2021 | NetSupport School, Windows

This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. Within NetSupport School, it is possible to apply security settings to prevent unwanted users from accessing the Tutor Console or connecting to...

Configuring the room name for NetSupport School Students and Tutors by Group Policy (GPO)

Jan 21, 2021 | NetSupport School, Windows

This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. Within NetSupport School, it is possible to configure the room name for Windows Student devices and Tutors using the ADM templates provided with a...
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