Mar 28, 2019 | NetSupport Manager, Windows
By default, when the NetSupport Manager Control is installed, it will use the machine name as the Control name. Therefore, when the Control is prompted to enter a user name and password to establish a connection to a Client, the machine name/Control name is...
Mar 28, 2019 | NetSupport Manager, NetSupport School, Windows
If a NetSupport Manager Client or NetSupport School Student has more than one network card, when the Control or Tutor right clicks the Client and selects {Properties}{Details}, the MAC address is incorrectly displayed for the network card that the Control/Tutor is...
Mar 27, 2019 | NetSupport Manager, Windows
This article applies to NetSupport Manager v14.00. To see steps on how to use this on version 12.80 and below, click here. From NetSupport Manager version 11.00, a quick and easy method to install and use NetSupport Manager in a Terminal Server environment was...
Mar 27, 2019 | NetSupport Manager, NetSupport School, Windows
With DHCP you allocate a range of TCP/IP addresses to a range of machines. This means that the TCP/IP address for each machine is not static and will vary in accordance with your configuration parameters.The ‘All Computers’ List view in the Control window displays...
Mar 27, 2019 | NetSupport Manager, NetSupport School, Windows
If you are running NetSupport Manager or School across multiple TCP/IP subnets, you need to configure NetSupport to use the additional subnets when performing a browse of the network.When adding a subnet, you can either add a broadcast address or a range of...
