By default, when the NetSupport Manager Control is installed, it will use the machine name as the Control name. Therefore, when the Control is prompted to enter a user name and password to establish a connection to a Client, the machine name/Control name is used.
Customise the Control name
The Control name can be customised to one of your choosing.
- Select {Network} {Configure} from the Control window drop-down menu.
- Select General.
- Enter the preferred name for the Control in the Control Name field and click OK.
- You will be prompted to apply the changes, click Yes.
- The configured Control name is displayed instead of the machine name.