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Installing NetSupport products via Command-Line

Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

In some environments, it’s not possible to use a .ini configuration file to configure the .msi installer when performing a silent installation (such as when deploying via Intune). In cases like this, you can still deploy our software and instruct the .msi...

Deploying NetSupport products via Microsoft Intune

Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

This article details how to deploy our products via Microsoft Intune. If you’re installing classroom.cloud via Intune, please refer to the following document: Deploying the classroom.cloud Student application using Microsoft Intune Prerequisites Before starting,...

How to determine which Profile is assigned to the DNA Agent device

Jul 2, 2021 | NetSupport DNA, Windows

The settings used on the DNA Agent devices are applied according to the Profile that is assigned to the device. When using your own Profiles to apply custom settings to the DNA Agent devices, it is useful to be able to confirm which Profile is currently in use on the...

Using classroom.cloud’s Safeguarding/Online Safety feature in a NetSupport DNA environment

Jun 14, 2021 | classroom.cloud, NetSupport DNA, Windows

When using classroom.cloud’s Safeguarding/Online Safety feature in an environment where you’re also using NetSupport DNA version 4.85.0002 or below, you will need to disable NetSupport DNA’s eSafety features on the devices you wish to use classroom.cloud’s...

Best practice implementing the NetSupport DNA Server

Apr 16, 2021 | NetSupport DNA, Windows

This article provides instructions for setting up the DNA Server, deploying your Agents, configuring profiles and provides an overview of useful functionality within NetSupport DNA. Installing the DNA Server To install the DNA Server, you need to download the...
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