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Configuring the SMTP Server settings within NetSupport DNA

Apr 16, 2021 | NetSupport DNA, Windows

Within NetSupport DNA, you have the ability to configure your DNA Server to connect to your SMTP Server and send out email notifications to the eSafety team when an alert is raised. Configuring the email settings Log into the NetSupport DNA Console. In the Settings...

How to create a Safeguarding User in NetSupport DNA

Apr 14, 2021 | NetSupport DNA, Windows

Within NetSupport DNA, there are different methods available for creating your safeguarding team and allowing them access to the system. The method you use will depend on your requirements. You can set up access for safeguarding staff using the pre-defined...

How to create multiple web lists and assign to different profiles in NetSupport DNA

Apr 13, 2021 | NetSupport DNA, Windows

Within NetSupport DNA, it is possible to create different web lists for different profiles. This has the advantage of offering greater control of web content for your requirements. You can set DNA to allow greater freedoms or more restrictions to designated groups via...

Multiple ways NetSupport DNA can integrate with Active Directory

Feb 19, 2021 | NetSupport DNA, Windows

NetSupport DNA offers the possibility to integrate with Active Directory. There are a few ways this can be done. Please see below a list of existing technical articles which can help you. Deploy Agent via AD Group Policy This technical article provides step by step...

Registering your license key on the My Support portal

Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School

If you’re an existing customer with a full license or subscription key, you can register for an account on the My Support Portal on our website: https://support.netsupportsoftware.com/. To create an account, click Register at the top-right of the page and fill out the...
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