Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School
If you’re an existing customer with a full license or subscription key, you can register for an account on the My Support Portal on our website: https://support.netsupportsoftware.com/. To create an account, click Register at the top-right of the page and fill out the...
Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
NetSupport offers the following products that work across a VPN: NetSupport DNA For Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. The following technical documents...
Feb 19, 2021 | Chrome, classroom.cloud
A Support Tool is available for the classroom.cloud Chrome Student, which gathers detailed information required to assist our Support team, should you encounter a problem. The Support Tool is not enabled within the Chrome Student by default. To enable this, the...
Feb 19, 2021 | classroom.cloud, Windows
Within the ‘Devices’ section of the classroom.cloud portal, there are multiple statuses that a device can have depending on the current state of the device. Below is a list of the available statuses and what each one means: Unlicensed The device has not...
Feb 19, 2021 | NetSupport Notify, Windows
With the release of NetSupport Notify 5.00.0003, a new feature was added to the NetSupport Connectivity Server that allows for any created Notify Console Operators to have departments specified that they can, or cannot send a notification to. To create the Notify...
