Oct 28, 2020 | NetSupport DNA, Windows
Within NetSupport DNA dynamic groups can be used to identify machines that do not have the required Microsoft hotfixes installed. Creating a query First, a query needs to be created to find the machines that do have the Microsoft hotfix installed. This then needs to...
Oct 28, 2020 | NetSupport DNA, Windows
This article explains how to migrate the NetSupport DNA Server and SQL Server installation to a new server machine. Migrating the DNA Server and SQL Server to a new machine Before proceeding with the installation, we recommend you access the server directly. This can...
Aug 27, 2020 | NetSupport DNA, Windows
When using NetSupport DNA with larger DNA Agent install bases, it is recommended that you change the collection intervals of the components within the software, to optimise the performance of the DNA Server. This document covers the recommended collection intervals...
Aug 27, 2020 | NetSupport DNA, Windows
Previously, NetSupport DNA used its Smart Update feature to update the DNA Agents after the DNA Server had updated to the latest version of the software. From version 4.85, some changes have been made to the Smart Update feature, allowing technicians more control over...
Aug 4, 2020 | NetSupport DNA, Windows
The Database Maintenance utility enables you to purge the NetSupport DNA database of redundant data, applications and programs, remove Agent PCs that are no longer in use, remove users, create backups of key data using an export/import facility and set a data...
