Jan 4, 2021 | NetSupport DNA, Windows
After logging into the DNA Console, a Licence Exceeded message may be displayed. This is triggered when the number of DNA Agent devices in the DNA database exceeds the number of clients in the licence that has been registered on the DNA Server. To resolve the Licence...
Jan 4, 2021 | NetSupport DNA, Windows
It is possible to change the IP address of the DNA Server within the Agent configuration via Group Policy using the ADMX templates provided with the software. You may need to do this if the DNA Server has been migrated to a new machine or the Agents are currently...
Jan 4, 2021 | NetSupport DNA, Windows
NetSupport DNA integrates with Microsoft’s Active Directory structure, enabling you to manage DNA Console and Agent configurations centrally. These configurations can be integrated using ADMX files. NetSupport DNA includes a ready-made ADMX Administrative Template...
Jan 4, 2021 | NetSupport DNA, Windows
NetSupport DNA is supported for use within a VDI environment such as Citrix XenDesktop and VMware Horizon View. In a VDI environment, the DNA Agent needs to be installed on the master image as normal and then each VDI session that is streamed from this master image...
Oct 28, 2020 | NetSupport DNA, Windows
The NetSupport DNA database can be migrated from your existing SQL Server to a new SQL Server instance. If you have not already installed SQL on the new server that you are going to be migrating the database to and configured it for use with DNA, please see the...
