Feb 5, 2021 | NetSupport DNA, Windows
Within NetSupport DNA, it is possible to layout devices to match existing Active Directory Containers and hierarchy. This is a useful tool for grouping your devices into ready made containers to help identify and apply settings within DNA. To perform this, please go...
Jan 27, 2021 | Chrome, NetSupport DNA
When using Google Admin to automate the installation of the DNA Agent extension onto a Chromebook whenever a managed user logs in, it is possible that the DNA Agent extension will also be added to a Chrome browser on a machine if the user signs into the browser. This...
Jan 27, 2021 | NetSupport DNA, Windows
If you encounter an error message “Unhandled Exception (GPF)” on a machine with NetSupport DNA installed, please contact our Technical Support team by email at [email protected] with the following information so they can investigate the issue...
Jan 11, 2021 | NetSupport DNA, Windows
It is possible to change the ports that NetSupport DNA listens on via Group Policy using the ADMX templates provided with the software. You may need to change the ports that NetSupport DNA listens on if a port conflict occurs with a third-party application or for...
Jan 4, 2021 | NetSupport DNA, Windows
NetSupport DNA includes an Explorer feature that allows Console users to monitor DNA Agents. However, there may be certain Agent devices or users that the monitor option should be restricted for. Using DNA profiles, you can create and assign a profile to these devices...
