Aug 27, 2020 | NetSupport DNA, Windows
Previously, NetSupport DNA used its Smart Update feature to update the DNA Agents after the DNA Server had updated to the latest version of the software. From version 4.85, some changes have been made to the Smart Update feature, allowing technicians more control over...
Aug 4, 2020 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. It is possible to configure the NetSupport Connectivity Server using the ADM templates provided with the NetSupport School Tutor installation....
Aug 4, 2020 | NetSupport School, Windows
From version 14 of NetSupport School, there are now three program modes for using the Tutor Console’s user interface: Advanced, Intermediate and Easy. When the NetSupport School Tutor loads, a Welcome wizard is displayed. From here, you can decide which mode to open...
Aug 4, 2020 | NetSupport Manager, Windows
Within NetSupport Manager, the Request Help feature is enabled by default on the Clients. These Request Help pop-up window can be triggered on the NetSupport Manager Client machines by pressing a series of hotkeys or by clicking the Request Help icon in the system...
Aug 4, 2020 | NetSupport DNA, Windows
The Database Maintenance utility enables you to purge the NetSupport DNA database of redundant data, applications and programs, remove Agent PCs that are no longer in use, remove users, create backups of key data using an export/import facility and set a data...
