Jan 4, 2021 | NetSupport DNA, Windows
It is possible to change the IP address of the DNA Server within the Agent configuration via Group Policy using the ADMX templates provided with the software. You may need to do this if the DNA Server has been migrated to a new machine or the Agents are currently...
Jan 4, 2021 | NetSupport DNA, Windows
NetSupport DNA integrates with Microsoft’s Active Directory structure, enabling you to manage DNA Console and Agent configurations centrally. These configurations can be integrated using ADMX files. NetSupport DNA includes a ready-made ADMX Administrative Template...
Jan 4, 2021 | NetSupport DNA, Windows
NetSupport DNA is supported for use within a VDI environment such as Citrix XenDesktop and VMware Horizon View. In a VDI environment, the DNA Agent needs to be installed on the master image as normal and then each VDI session that is streamed from this master image...
Oct 30, 2020 | NetSupport School, Windows
This article explains how NetSupport School can be used within a VDI environment such as Citrix XenDesktop and VMware Horizon View, and how the software is best configured for this type of environment. Installation and configuration When installing NetSupport School...
Oct 28, 2020 | NetSupport Manager, Windows
The NetSupport Manager User Manual refers to using the ICFCONFIG.EXE utility to create the Windows Firewall entries to allow for the connections between the Manager Control Console and Client machines to be established. The ICFCONFIG.EXE is a legacy utility and is no...
