NetSupport Knowledgebase
  • Solutions
    • Education solutions
    • Corporate solutions
    • NetSupport DNA (edu)
    • NetSupport DNA (corp)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Business Continuity
  • Support
    • Support home
    • Search Knowledge Base
    • Before contacting
    • Raise an issue
    • Chat
  • Where to buy
  • News
  • Resources
    • Success stories
    • Awards
    • Events
    • NetSupport DNA (corp)
    • NetSupport DNA (edu)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Press area
  • FREE TRIAL
Select Page

Troubleshooting NetSupport Manager Gateway Client connections

Apr 6, 2020 | Mac, NetSupport Manager, Windows

This article applies to NetSupport Manager v14.00. To see steps on how to use this on version 12.80 and below, click here. If your NetSupport Manager Clients are failing to connect to the Gateway (NetSupport Connectivity Server) after installation, there are several...

Installing NetSupport Notify via Active Directory Group Policy

Mar 31, 2020 | NetSupport Notify, Windows

This article explains the steps to follow to deploy NetSupport Notify via Active Directory Group Policy. Creating your installation package The following files are required to perform an Active Directory installation (they need to be placed in the package): NetSupport...

NetSupport Notify integration with Active Directory

Mar 31, 2020 | NetSupport Notify, Windows

NetSupport Notify integrates with Microsoft Active Directory, enabling you to manage Agent and Console configurations centrally. To make the task a little easier NetSupport supplies four ready-made Administrative Templates containing the configurable options. When you...

Defining different departments/groups on Notification Agents

Mar 31, 2020 | NetSupport Notify, Windows

NetSupport Notify allows you to define different departments/groups for Notification Agents. There are two ways to do this: Set a custom department name on the Agent in the Config.dat Configuration file. Or If the machines are in a domain and are divided into Active...

How do I find my serial number?

Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps:   NetSupport DNA   NetSupport Manager   NetSupport School   NetSupport School for Mac  ...
« Older Entries
Next Entries »

Technical Support

Email Support
[email protected]

UK Support
+44(0)1778 382 272
(9am-5pm GMT)

US Support
1-877-715-HELP
(9am-5pm EST)

German Support
+49 (0) 89 208047327
(9am-5pm CET)

Raise an issue

NetSupport Support Website

Recent Articles

  • Deploying classroom.cloud Student using the Microsoft Store app in Microsoft Intune
  • Deploying classroom.cloud as a Win32 app
  • Installing the classroom.cloud Student onto an image for mass deployments
  • What are the FQDNs for classroom.cloud's servers?
  • Configuration of Microsoft SQL Server Express

DISCLAIMER: The origin of this document may be internal or external to NetSupport Ltd. NetSupport Ltd makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. NetSupport Ltd makes no explicit or implied claims to the validity of this information.

Any trademarks referenced in this document are the property of their respective owners.

  • Facebook
  • X
EULA I Online Privacy Policy I CRS Policy I GDPR I © 2023 NetSupport Ltd.