Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
The Client Configuration file Client32u.ini (or Client32.ini for pre-v12.50 Clients) is a text file that contains the settings used by the Client to set the way it behaves. This file can only be used by the NetSupport Client if it contains a valid checksum value. If...
Jan 9, 2020 | NetSupport Manager, Windows
NetSupport integrates with Microsoft’s Active Directory structure, enabling you to centrally manage Client and Control configurations. By creating an appropriate Group Policy, you can apply standardised Client configurations to Client machines without the need to...
Jan 9, 2020 | NetSupport DNA, Windows
When logging into a DNA Console that has been installed on a separate machine to the DNA Server, the following error message may be displayed when the connection to the SQL Server that hosts the NetSupport DNA database is attempted: SQL Server does not exist or access...
Jan 9, 2020 | NetSupport DNA, Windows
Once you receive your licence details (a 23 digit licence key and a DNALicense.lic licence file), you will be able to convert your evaluation to a licensed installation. Copy the DNALicense.lic file onto your DNA Server machine. Navigate to the installation folder of...
Jan 9, 2020 | NetSupport DNA, Windows
NetSupport DNA allows you to delete unwanted DNA Agent PC’s from the NetSupport DNA Console. Before you follow the steps below, you will need to uninstall the NetSupport DNA Agent from the machine if it is still an active part of your network. If you do not...
