Jan 4, 2021 | NetSupport Manager, Windows
Creating operators within the NetSupport Manager Connectivity Server provides an extra level of security by allowing you to restrict remote control access to a list of specified users. At the Control, a user will be required to enter a user name and password to browse...
Jan 4, 2021 | NetSupport DNA, Windows
NetSupport DNA includes an Explorer feature that allows Console users to monitor DNA Agents. However, there may be certain Agent devices or users that the monitor option should be restricted for. Using DNA profiles, you can create and assign a profile to these devices...
Jan 4, 2021 | NetSupport Manager, NetSupport School, Windows
The #1706 error message may appear in the following circumstances: NetSupport School When two Tutor Console machines attempt to connect to the same Student. NetSupport Manager When two Control machines attempt to connect to the same Client. With both products, the...
Jan 4, 2021 | NetSupport DNA, Windows
After logging into the DNA Console, a Licence Exceeded message may be displayed. This is triggered when the number of DNA Agent devices in the DNA database exceeds the number of clients in the licence that has been registered on the DNA Server. To resolve the Licence...
Jan 4, 2021 | NetSupport DNA, Windows
It is possible to change the IP address of the DNA Server within the Agent configuration via Group Policy using the ADMX templates provided with the software. You may need to do this if the DNA Server has been migrated to a new machine or the Agents are currently...
