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Problems closing a full screen view session with Ctrl+Left Shift+Right Shift

Apr 5, 2019 | NetSupport Manager, NetSupport School, Windows

This article applies to NetSupport Manager version 14.00 and NetSupport School version 15.00. For information relating to NetSupport Manager version 12.80 and NetSupport School version 14.00 and below, click here. If, when using the NetSupport Manager Control or...

How do I determine how much data is being transmitted?

Apr 4, 2019 | NetSupport Manager, NetSupport School, Windows

In NetSupport Manager and NetSupport School, it is possible to view how much data is being transmitted and the compression rate between the Client and Control/Tutor while viewing the Client. When viewing a Client, select {Help}{About} from the View window drop-down...

Running the NetSupport School Tutor from a portable device

Apr 3, 2019 | NetSupport School, Windows

Using NetSupport School version 8.02 and above, it is easy to run the Tutor from a portable device (such as USB pen drive, memory stick or flash drive). NetSupport School installs a Portable Tutor folder when the Tutor is installed. By copying this folder to a...

How to perform a silent installation of NetSupport School

Apr 3, 2019 | NetSupport School, Windows

Below are details on how to perform a silent installation of NetSupport School when using both the NetSupport School.msi and the Setup.exe installation files. To perform a silent installation Create a distribution copy of NetSupport School containing the required...

How do I find my NetSupport Manager serial number?

Apr 3, 2019 | NetSupport Manager, Windows

You can easily find your NetSupport Manager serial number, product version and more within the NetSupport Manager Control. Select {Help}{About} from the Control window drop-down menu. Select the License tab. The following information is displayed: Licensee Serial...
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