How do I find the version number of NetSupport Manager?

This article applies to NetSupport Manager version 14.00. For information relating to version 12.80 and below, click here.

You can easily find your NetSupport Manager product version within the NetSupport Manager Control

1. Click the Help icon on the Control window caption bar and select About.
2. The version number will be displayed.

Display more detailed version information
When contacting NetSupport Technical Support, you may be asked to send more detailed version information about your NetSupport installation.

1. Start the command prompt.
2. Change to the NetSupport installation folder, e.g. C:\Program Files\NetSupport\NetSupport Manager
3. At the command prompt, type DBI *.* and press Return.
4. The version of all executable and DLL files in the folder will be displayed.

Note: By Entering DBI *.* >Version.txt, a text file named Version.txt will be created in the NetSupport directory and this file can be sent to the Support team.