Aug 16, 2021 | NetSupport DNA, Windows
In the NetSupport DNA 4.90.0000 release, an issue was found that related to intermittent blank screens that could appear after a user logged off a Windows 10 machine that had the DNA Agent installed. This only occurred if the DNA Agent had been configured to display...
Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
In some environments, it’s not possible to use a .ini configuration file to configure the .msi installer when performing a silent installation (such as when deploying via Intune). In cases like this, you can still deploy our software and instruct the .msi...
Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
This article details how to deploy our products via Microsoft Intune. If you’re installing classroom.cloud via Intune, please refer to the following document: Deploying the classroom.cloud Student application using Microsoft Intune Prerequisites Before starting,...
Jul 27, 2021 | Mac, NetSupport Manager
In order to be able to view and remote control a Mac device running the new NetSupport Manager Client, it is necessary to apply the required permissions for the Client within macOS. To apply the permissions, there is a Permissions utility included within the...
Jul 20, 2021 | classroom.cloud, Windows
The Add Class option in My Classes now offers a second method for connecting to student devices. Connect by Class Code (a 6-digit code shared with students that establishes the connection with the teacher) is ideal when student devices are moving between classrooms...
