Jan 4, 2023 | NetSupport Notify, Windows
This article covers the recommended upgrade procedure for updating NetSupport Notify to the latest version. First, you need to download the latest installer file. The easiest way to do this as an existing customer is to register for a My Support account on our website...
Jan 4, 2023 | Mac, NetSupport School
By default, the NetSupport School for Mac Tutor Console stores its configuration on a per-user basis. The configuration is stored in an HKCU.plist file stored on each user’s profile on the Mac in /Users/%Username%/Library/Preferences/NetSupport. It is possible...
Jul 6, 2022 | classroom.cloud, Windows
It has been found that when applying internet restrictions to a student device from classroom.cloud, if the student is using the Edge (Chromium) browser, they are able to continue to search the web using the sidebar feature built into the browser. To prevent students...
Feb 4, 2022 | NetSupport DNA, Windows
This article details how to deploy NetSupport DNA via Microsoft Intune using the Microsoft Endpoint Manager admin center (https://endpoint.microsoft.com). You can download the NetSupport DNA Agent.msi installer file from the My Support area...
Feb 4, 2022 | classroom.cloud, Windows
The classroom.cloud portal contains Administrative Templates for advanced configuration that can be set via Group Policy. The Administrative Templates are located for each site under the Installers section. After logging into your portal, select Sites (choose the...