Mar 30, 2021 | NetSupport Manager, Windows
It is possible to configure the NetSupport Connectivity Server (Gateway) details by using the ADM templates that are provided with the NetSupport Manager Control installation. First, you will need to apply the ADMX and ADML templates to the PolicyDefinitions folder on...
Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School
If you’re an existing customer with a full license or subscription key, you can register for an account on the My Support Portal on our website: https://support.netsupportsoftware.com/. To create an account, click Register at the top-right of the page and fill out the...
Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
NetSupport offers the following products that work across a VPN: NetSupport DNA For Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. The following technical documents...
Jan 27, 2021 | NetSupport Manager, Windows
If you want to split access to devices, you can assign multiple Gateway keys to the Server and then apply them to the required Clients. For example, all remote laptops could be on one Gateway key and all Servers connecting on another Gateway key. In this scenario, you...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
If you encounter an error message “Unhandled Exception (GPF)” on a machine with either NetSupport Manager or NetSupport School installed, please contact our Technical Support team by email at [email protected] with the following information so...
