Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
This technical document explains the steps to follow to deploy NetSupport Manager or NetSupport School using Windows Server 2019. The following files are required to perform an Active Directory installation (they need to be placed in the package): NetSupport Manager...
Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows
The Client Configuration file Client32u.ini (or Client32.ini for pre-v12.50 Clients) is a text file that contains the settings used by the Client to set the way it behaves. This file can only be used by the NetSupport Client if it contains a valid checksum value. If...
Jan 9, 2020 | NetSupport Manager, Windows
NetSupport integrates with Microsoft’s Active Directory structure, enabling you to centrally manage Client and Control configurations. By creating an appropriate Group Policy, you can apply standardised Client configurations to Client machines without the need to...
Jan 9, 2020 | NetSupport DNA, Windows
When logging into a DNA Console that has been installed on a separate machine to the DNA Server, the following error message may be displayed when the connection to the SQL Server that hosts the NetSupport DNA database is attempted: SQL Server does not exist or access...
Jan 9, 2020 | NetSupport DNA, Windows
Once you receive your licence details (a 23 digit licence key and a DNALicense.lic licence file), you will be able to convert your evaluation to a licensed installation. Copy the DNALicense.lic file onto your DNA Server machine. Navigate to the installation folder of...
