Jan 9, 2020 | NetSupport DNA, Windows
NetSupport DNA allows you to delete unwanted DNA Agent PC’s from the NetSupport DNA Console. Before you follow the steps below, you will need to uninstall the NetSupport DNA Agent from the machine if it is still an active part of your network. If you do not...
Jan 9, 2020 | NetSupport DNA, Windows
NetSupport DNA allows you to deploy the NetSupport DNA Agent using Active Directory. Open Group Policy Management. Right click the Organisational Unit that contains the machines you wish to deploy to and select Create a GPO in this domain and link it here. Enter a...
Jan 9, 2020 | NetSupport DNA, Windows
When the DNA Agent is installed, and it connects to the DNA Server for the first time, it provides its MAC address. This is checked by the DNA Server to see whether there is already a record with the same MAC address in the DNA database. If a record with this MAC...
Oct 1, 2019 | NetSupport Manager, NetSupport School, Windows
Enter an IP address and subnet mask of a machine on the remote network and click the Calculate button to display the broadcast address of that remote network. This address should be entered into the Control’s configuration to enable remote browsing on this...
Aug 15, 2019 | NetSupport DNA, Windows
When installing SQL for use with NetSupport DNA or NetSupport ServiceDesk, the Database login mode should be set to mixed mode before installing NetSupport DNA SQL Server 2008/2012/2014/2016/2017/2019 Express configuration Note: The screenshots below are taken from a...