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How to determine which Profile is assigned to the DNA Agent device

Jul 2, 2021 | NetSupport DNA, Windows

The settings used on the DNA Agent devices are applied according to the Profile that is assigned to the device. When using your own Profiles to apply custom settings to the DNA Agent devices, it is useful to be able to confirm which Profile is currently in use on the...

Using classroom.cloud’s Safeguarding/Online Safety feature in a NetSupport DNA environment

Jun 14, 2021 | classroom.cloud, NetSupport DNA, Windows

When using classroom.cloud’s Safeguarding/Online Safety feature in an environment where you’re also using NetSupport DNA version 4.85.0002 or below, you will need to disable NetSupport DNA’s eSafety features on the devices you wish to use classroom.cloud’s...

Best practice implementing the NetSupport DNA Server

Apr 16, 2021 | NetSupport DNA, Windows

This article provides instructions for setting up the DNA Server, deploying your Agents, configuring profiles and provides an overview of useful functionality within NetSupport DNA. Installing the DNA Server To install the DNA Server, you need to download the...

Configuring the SMTP Server settings within NetSupport DNA

Apr 16, 2021 | NetSupport DNA, Windows

Within NetSupport DNA, you have the ability to configure your DNA Server to connect to your SMTP Server and send out email notifications to the eSafety team when an alert is raised. Configuring the email settings Log into the NetSupport DNA Console. In the Settings...

How to send pre-configured notifications from a desktop shortcut using NetSupport Notify

Apr 16, 2021 | NetSupport Notify, Windows

Using NetSupport Notify, it is possible to send a pre-configured notification from a machine that has the Notification Console installed via the use of a desktop shortcut. This is useful for allowing a user to quickly send out a notification when they may not be in a...
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