Apr 24, 2019 | Mac, NetSupport Manager
Uninstalling on versions 11.15 and above Go to the /Applications/NetSupport/NetSupport Manager directory. Run the uninstall.app application. Enter in the administrator password. Follow the on-screen prompts within the uninstall wizard. Note: Certain files in the...
Apr 24, 2019 | Mac, NetSupport Manager
The NetSupport Manager Mac Client initially installs with an evaluation licence that will expire 30 days after installation. To continue using the NetSupport Manager Mac Client, it is necessary to upgrade the installation to a full licence. To upgrade the licence, you...
Apr 24, 2019 | Mac, NetSupport Manager
A Support Tool is included with the Mac Client for NetSupport Manager, which gathers detailed information required to assist our Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed;...
Apr 23, 2019 | Mac, NetSupport Manager
From NetSupport Manager version 12.00.0000 to 12.0.1.0006, you have to alter the Mac OS Security and Privacy preferences before installing on Mac OS X 10.9.5 (Mavericks) and above. By default, Mac OS X will only allow you to install applications from the Mac App Store...
Apr 23, 2019 | NetSupport Manager, Windows
It is possible to run the NetSupport Manager Control from a portable device such as USB pen drive, memory stick or flash drive, eliminating the need to have the NetSupport Control installed on a particular workstation. This may be useful if the user of the NetSupport...
