Oct 5, 2020 | NetSupport Manager, NetSupport School, Windows
When attempting to connect to Client machines from a Control or Tutor Console across the LAN/WAN directly using TCP, you may receive a “1704 error that the Client does not respond”. This means there is a communication issue between the two machines. You...
Aug 27, 2020 | NetSupport DNA, Windows
When using NetSupport DNA with larger DNA Agent install bases, it is recommended that you change the collection intervals of the components within the software, to optimise the performance of the DNA Server. This document covers the recommended collection intervals...
