Jan 9, 2020 | NetSupport DNA, Windows
NetSupport DNA allows you to deploy the NetSupport DNA Agent using Active Directory. Open Group Policy Management. Right click the Organisational Unit that contains the machines you wish to deploy to and select Create a GPO in this domain and link it here. Enter a...
Jan 9, 2020 | NetSupport DNA, Windows
When the DNA Agent is installed, and it connects to the DNA Server for the first time, it provides its MAC address. This is checked by the DNA Server to see whether there is already a record with the same MAC address in the DNA database. If a record with this MAC...
Oct 1, 2019 | NetSupport Manager, NetSupport School, Windows
Enter an IP address and subnet mask of a machine on the remote network and click the Calculate button to display the broadcast address of that remote network. This address should be entered into the Control’s configuration to enable remote browsing on this...
Aug 16, 2019 | Chrome, NetSupport DNA
An IT administrator can use the Google Admin Console to centrally configure and deploy (force install) the NetSupport DNA Agent extension to the required Chrome user accounts – avoiding the need to download the extension from the Chrome Web Store to each device....
Aug 16, 2019 | Mac, NetSupport School
The Support Tool provided with NetSupport School for Mac gathers detailed information required to assist our Technical Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been executed; this tool...
