NetSupport Knowledgebase
  • Solutions
    • Education solutions
    • Corporate solutions
    • NetSupport DNA (edu)
    • NetSupport DNA (corp)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Business Continuity
  • Support
    • Support home
    • Search Knowledge Base
    • Before contacting
    • Raise an issue
    • Chat
  • Where to buy
  • News
  • Resources
    • Success stories
    • Awards
    • Events
    • NetSupport DNA (corp)
    • NetSupport DNA (edu)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Press area
  • FREE TRIAL
Select Page

Defining different departments/groups on Notification Agents

Mar 31, 2020 | NetSupport Notify, Windows

NetSupport Notify allows you to define different departments/groups for Notification Agents. There are two ways to do this: Set a custom department name on the Agent in the Config.dat Configuration file. Or If the machines are in a domain and are divided into Active...

How do I find my serial number?

Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps:   NetSupport DNA   NetSupport Manager   NetSupport School   NetSupport School for Mac  ...

Configure NetSupport School to write to the local machine rather than to the current user’s profile

Jan 9, 2020 | NetSupport School, Windows

In NetSupport School version 9.00, the location of where the Tutor configuration is stored in the registry was changed. This change was made for environments where users do not have rights to write to the local machine but would have rights to write to their logged on...

Running the Support Tool for NetSupport Manager and NetSupport School

Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows

A Support Tool has been created for NetSupport Manager and NetSupport School, which gathers detailed information required to assist our Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...

How do I convert a NetSupport Manager or NetSupport School evaluation licence to the full product?

Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows

If you downloaded an evaluation of NetSupport Manager or NetSupport School and have now purchased a licence, you can run the NetSupport License Manager to convert your evaluation to a licensed installation. Browse to one of the following: NetSupport Manager 32bit...
« Older Entries
Next Entries »

Technical Support

Email Support
[email protected]

UK Support
+44(0)1778 382 272
(9am-5pm GMT)

US Support
1-877-715-HELP
(9am-5pm EST)

German Support
+49 (0) 89 208047327
(9am-5pm CET)

Raise an issue

NetSupport Support Website

Recent Articles

  • How to bulk delete users provisioned through Microsoft Entra ID from classroom.cloud
  • How to Export the Web Activity List for a Specific User in classroom.cloud
  • How to set the Default View Mode for the Tech Console in classroom.cloud
  • Migrating the NetSupport DNA database to a new SQL Server
  • macOS support ending for Intel-based apps

DISCLAIMER: The origin of this document may be internal or external to NetSupport Ltd. NetSupport Ltd makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. NetSupport Ltd makes no explicit or implied claims to the validity of this information.

Any trademarks referenced in this document are the property of their respective owners.

  • Facebook
  • X
EULA I Online Privacy Policy I CRS Policy I GDPR I © 2023 NetSupport Ltd.