Oct 28, 2021 | NetSupport DNA, Windows
If a NetSupport DNA Agent is not connecting to your DNA Server as expected, or you are unable to see the DNA Agent machine in your PC hierarchy within the DNA Console, there are a few things that you can check on the Agent machine to troubleshoot this. Has the DNA...
Oct 28, 2021 | NetSupport Manager, Windows
This article will help you migrate your NetSupport Manager Gateway (NetSupport Connectivity Server) to a new server machine. Installing the NetSupport Manager Gateway on the new server First, you need to install the Gateway component on the new server machine. To do...
Oct 28, 2021 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. This article will help you migrate your NetSupport School Connectivity Server (Gateway) to a new server machine. Installing the NetSupport School...
Sep 10, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
The NetSupport Deployment tool, which is included within the software, allows you to remotely deploy the Client component of our software to your Client devices without needing to visit the machines locally. In order to deploy the Client software, the Deploy tool...
Sep 10, 2021 | NetSupport Manager, NetSupport School, Windows
This technical article explains the steps required to deploy NetSupport Manager with NetSupport School components. First, you need to ensure you have registered NetSupport Manager against your Support account (you can do this in the My Support Portal on our...
