Apr 17, 2019 | NetSupport Manager, NetSupport School, Windows
There is a Client32u.ini (or Client32.ini for pre-v12.50 Clients) setting to activate a higher level of encryption for the Client security key. This method uses DES encryption to protect the key and has been added as a security weakness within the Client32 file was...
Apr 16, 2019 | NetSupport Manager, NetSupport School, Windows
In certain circumstances, the NetSupport Manager or NetSupport School installation program can incorrectly display a message stating that you need to have admin rights even though the logged on user does have admin rights.The NetSupport Manager/School installation...
Apr 16, 2019 | NetSupport School, Windows
When using the Show Video function within the Tutor console, the video will be synchronised on the Student machines. The degree of synchronisation will depend on several factors – including where the file is stored and retrieved from, the hardware...
Apr 15, 2019 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. NetSupport School includes support for use within Terminal Server environments. For environments using one Terminal Server to host Students within...
Apr 12, 2019 | Android, NetSupport School
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. When attempting to browse and connect to a classroom of NetSupport School Android Students without using the Name and Connectivity Server...