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How to apply an updated Client configuration file to NetSupport School for Mac

May 28, 2019 | Mac, NetSupport School

The NetSupport School for Mac Student initially installs with a default Client configuration. To update the NetSupport School for Mac Student with the required settings the Student configurator can be run on each Mac Student machine, or it is possible to copy a Client...

Using NetSupport Assist with the NetSupport School Windows Tutor Console

May 28, 2019 | Legacy, Mac, NetSupport School, Windows

NetSupport Assist is no longer supported and has been replaced by the NetSupport School for Mac product.We advise all customers to update their NetSupport Assist installations to NetSupport School for Mac For NetSupport School 10.70 and above to connect to and...

How do I convert NetSupport School for Mac from an evaluation to the full product?

May 28, 2019 | Mac, NetSupport School

If you downloaded an evaluation of NetSupport School for Mac and have now purchased a licence, you can easily convert your evaluation to a licensed installation. Select {Help}{About} from the Tutor Console drop-down menu. Choose the License tab. Click Browse to locate...

Installing NetSupport School for Mac using an existing NSA.LIC file

May 28, 2019 | Mac, NetSupport School

When installing NetSupport School for Mac, the installer will automatically detect any licence (NSA.LIC) files present as long as they are in the same folder. Due to the supplied .dmg file being a read-only location, you will need to move the installer application to...

Alphabet keys turning into numeric keys on the Client

Apr 17, 2019 | NetSupport Manager, NetSupport School, Windows

This article applies to NetSupport Manager version 14.00 and NetSupport School version 15.00. For information relating to NetSupport Manager version 12.80 and NetSupport School version 14.00 and below, click here. When connected to a NetSupport Manager Client or...
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