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Creating multiple Client profiles within NetSupport Manager  

Apr 8, 2020 | NetSupport Manager, Windows

Within NetSupport Manager, you can create multiple Client profiles, each with different settings and restrictions, that are applied depending on which Control user is trying to connect to the Client. This means that it’s possible to use Client profiles at the...

Configuring user validation in the NetSupport Manager Client configuration

Apr 6, 2020 | NetSupport Manager, Windows

This article applies to NetSupport Manager v14.00. For information on using on version 12.80 and below, click here. By default, when a NetSupport Manager Control attempts to connect to a Client after locating it either via a local browse of the network or the...

Troubleshooting NetSupport Manager Gateway Client connections

Apr 6, 2020 | Mac, NetSupport Manager, Windows

This article applies to NetSupport Manager v14.00. To see steps on how to use this on version 12.80 and below, click here. If your NetSupport Manager Clients are failing to connect to the Gateway (NetSupport Connectivity Server) after installation, there are several...

How do I find my serial number?

Jan 15, 2020 | Mac, NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

NetSupport provides a quick and easy method to find your serial number and other licence details for your NetSupport product. Click the product below to see the required steps:   NetSupport DNA   NetSupport Manager   NetSupport School   NetSupport School for Mac  ...

Running the Support Tool for NetSupport Manager and NetSupport School

Jan 9, 2020 | NetSupport Manager, NetSupport School, Windows

A Support Tool has been created for NetSupport Manager and NetSupport School, which gathers detailed information required to assist our Support team, should you encounter a problem. The Support Tool gathers details from the machine where the Support Tool has been...
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