NetSupport Knowledgebase
  • Solutions
    • Education solutions
    • Corporate solutions
    • NetSupport DNA (edu)
    • NetSupport DNA (corp)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Business Continuity
  • Support
    • Support home
    • Search Knowledge Base
    • Before contacting
    • Raise an issue
    • Chat
  • Where to buy
  • News
  • Resources
    • Success stories
    • Awards
    • Events
    • NetSupport DNA (corp)
    • NetSupport DNA (edu)
    • NetSupport Manager
    • NetSupport School
    • NetSupport ServiceDesk
    • NetSupport Notify
    • Press area
  • FREE TRIAL
Select Page

Migrating the NetSupport Manager Gateway to a new server

Oct 28, 2021 | NetSupport Manager, Windows

This article will help you migrate your NetSupport Manager Gateway (NetSupport Connectivity Server) to a new server machine. Installing the NetSupport Manager Gateway on the new server First, you need to install the Gateway component on the new server machine. To do...

Troubleshooting the NetSupport Deploy tool

Sep 10, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

The NetSupport Deployment tool, which is included within the software, allows you to remotely deploy the Client component of our software to your Client devices without needing to visit the machines locally. In order to deploy the Client software, the Deploy tool...

How to deploy NetSupport Manager with NetSupport School components

Sep 10, 2021 | NetSupport Manager, NetSupport School, Windows

This technical article explains the steps required to deploy NetSupport Manager with NetSupport School components. First, you need to ensure you have registered NetSupport Manager against your Support account (you can do this in the My Support Portal on our...

Preventing ClearType text from being disabled during a show in NetSupport School/Manager

Sep 10, 2021 | NetSupport Manager, NetSupport School, Windows

By default, when you start a show from the NetSupport School Tutor Console or NetSupport Manager Control, ClearType text within Windows is disabled to improve the performance of the show over slower network connections. You can prevent this from happening by making a...

Installing NetSupport products via Command-Line

Jul 29, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows

In some environments, it’s not possible to use a .ini configuration file to configure the .msi installer when performing a silent installation (such as when deploying via Intune). In cases like this, you can still deploy our software and instruct the .msi...
« Older Entries
Next Entries »

Technical Support

Email Support
[email protected]

UK Support
+44(0)1778 382 272
(9am-5pm GMT)

US Support
1-877-715-HELP
(9am-5pm EST)

German Support
+49 (0) 89 208047327
(9am-5pm CET)

Raise an issue

NetSupport Support Website

Recent Articles

  • How to bulk delete users provisioned through Microsoft Entra ID from classroom.cloud
  • How to Export the Web Activity List for a Specific User in classroom.cloud
  • How to set the Default View Mode for the Tech Console in classroom.cloud
  • Migrating the NetSupport DNA database to a new SQL Server
  • macOS support ending for Intel-based apps

DISCLAIMER: The origin of this document may be internal or external to NetSupport Ltd. NetSupport Ltd makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. NetSupport Ltd makes no explicit or implied claims to the validity of this information.

Any trademarks referenced in this document are the property of their respective owners.

  • Facebook
  • X
EULA I Online Privacy Policy I CRS Policy I GDPR I © 2023 NetSupport Ltd.