Jan 11, 2021 | NetSupport School, Windows
This article applies to NetSupport School version 15.00. For information relating to version 14.00 and below, click here. This article explains how to use the Room mode, User mode and SIS mode connection methods when connecting to Students in a BYOD environment. Room...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
If you encounter an error message “Unhandled Exception (GPF)” on a machine with either NetSupport Manager or NetSupport School installed, please contact our Technical Support team by email at [email protected] with the following information so...
Jan 11, 2021 | NetSupport Manager, NetSupport School, Windows
This article applies to NetSupport Manager v14.00. To see steps on how to use this on version 12.80 and below, click here. By default, when you connect to a NetSupport Manager or School Client, ClearType text within Windows is disabled to improve the performance of...
Jan 11, 2021 | NetSupport DNA, Windows
It is possible to change the ports that NetSupport DNA listens on via Group Policy using the ADMX templates provided with the software. You may need to change the ports that NetSupport DNA listens on if a port conflict occurs with a third-party application or for...
Jan 4, 2021 | NetSupport Notify, Windows
It is possible to configure the NetSupport Notify Server details using the ADM templates that are provided with a NetSupport Notify installation. First, you need to apply the ADMX and ADML templates to the PolicyDefinitions folder on your domain controller (usually...
