Feb 19, 2021 | NetSupport DNA, NetSupport Manager, NetSupport Notify, NetSupport School, Windows
NetSupport offers the following products that work across a VPN: NetSupport DNA For Agents that are connecting from remote sites, the DNA Gateway component allows you to do this directly over the internet rather than via a VPN. The following technical documents...
Feb 19, 2021 | classroom.cloud, Windows
Within the ‘Devices’ section of the classroom.cloud portal, there are multiple statuses that a device can have depending on the current state of the device. Below is a list of the available statuses and what each one means: Unlicensed The device has not...
Feb 19, 2021 | NetSupport Notify, Windows
With the release of NetSupport Notify 5.00.0003, a new feature was added to the NetSupport Connectivity Server that allows for any created Notify Console Operators to have departments specified that they can, or cannot send a notification to. To create the Notify...
Feb 5, 2021 | NetSupport DNA, Windows
Within NetSupport DNA, there is the option to create your own reports using the Query Tool feature. A Query Scheduler tool is also available to allow you to generate queries on a scheduled basis and then email them to your chosen email addresses. This article explains...
Feb 5, 2021 | NetSupport DNA, Windows
It is possible to configure an additional option to reset AD user account passwords via the DNA Agent icon and control which users or PCs the option is available to using DNA profiles. This may be useful if you want to provide staff members who don’t have access...
