Mar 19, 2019 | NetSupport Manager, Windows
From version 12.01.0006, the NetSupport Manager Control (PCICTLUI.EXE) accepts command line options to perform connections via PIN Connect.The command line below will connect to a Client machine using a PIN code created at the Client:”C:\Program...
Mar 18, 2019 | NetSupport Manager, NetSupport School, Windows
When installing a language variant of NetSupport School or NetSupport Manager (versions prior to 12.50) that uses double-byte characters (such as the Arabic) onto, for example, an English operating system, you will see question marks in the NetSupport application...
Feb 4, 2019 | NetSupport DNA, Windows
Resetting an Active Directory user password is normally restricted to IT Admin staff. The Managed Directory User Account feature in NetSupport DNA allows a user of the DNA Console to reset Active Directory passwords and enable/disable user accounts. Passwords can also...
Feb 4, 2019 | NetSupport DNA, Windows
If you have installed the NetSupport DNA Local (Server) Gateway and Remote (Agent) Gateway to allow remote DNA Agent machines to connect to the DNA Server, you may wish to view the activity of the Local and Remote Gateways to troubleshoot connectivity issues. There is...
Feb 4, 2019 | NetSupport DNA, Windows
NetSupport DNA supports the direct integration of any remote control application that supports passing parameters from the command line. For maximum integration, we recommend using NetSupport Manager. Configure remote control Log into the NetSupport DNA Console as an...
