Jul 19, 2021 | classroom.cloud, Windows
When remote controlling student devices via classroom.cloud, there is an option on the Remote Control window toolbar to hold down the Windows key. Selecting this option allows you to use the Windows key shortcuts such as Windows key + R to open a Windows run command....
Jul 19, 2021 | Android, Chrome, classroom.cloud, iOS, Mac, Windows
classroom.cloud has a range of different servers that different parts of the solution interact with. For example, in order for the student to be able to connect and be visible within the classroom.cloud portal, your student devices must be able to communicate with all...
Jul 19, 2021 | NetSupport Manager, Windows
For larger instances of NetSupport Manager, you have the ability to use the Filter bar to assist with identifying and locating machines. Within the List view of the NetSupport Manager Control, right-click and select Details. The view will switch to Details mode, as...
Jul 2, 2021 | NetSupport DNA, Windows
The settings used on the DNA Agent devices are applied according to the Profile that is assigned to the device. When using your own Profiles to apply custom settings to the DNA Agent devices, it is useful to be able to confirm which Profile is currently in use on the...
Jun 14, 2021 | classroom.cloud, NetSupport DNA, Windows
When using classroom.cloud’s Safeguarding/Online Safety feature in an environment where you’re also using NetSupport DNA version 4.85.0002 or below, you will need to disable NetSupport DNA’s eSafety features on the devices you wish to use classroom.cloud’s...