Apr 18, 2019 | NetSupport Manager, Windows
Backing up your NetSupport Manager Control configuration settings is possible. This may be useful when you have several Controls where the same configuration is required, you want to back up data in case of system failure, or you wish to migrate your Control settings...
Apr 18, 2019 | Linux, NetSupport Manager
Several Linux distributions include by default an additional security policy and are referred to as Security Enhanced Linux (SELinux). This policy is designed only to allow certain applications to run and prevents the NetSupport Manager Client from running. To allow...
Apr 18, 2019 | NetSupport Manager, Windows
A security issue has been identified with the NetSupport HTTP protocol implementation used for communication between the NetSupport Manager Gateway (Connectivity Server) and NetSupport Manager Controls or Clients. The header of some of the NetSupport HTTP packets...
Apr 17, 2019 | NetSupport Manager, NetSupport School, Windows
This article applies to NetSupport Manager version 14.00 and NetSupport School version 15.00. For information relating to NetSupport Manager version 12.80 and NetSupport School version 14.00 and below, click here. When connected to a NetSupport Manager Client or...
Apr 17, 2019 | NetSupport Manager, NetSupport School, Windows
There is a Client32u.ini (or Client32.ini for pre-v12.50 Clients) setting to activate a higher level of encryption for the Client security key. This method uses DES encryption to protect the key and has been added as a security weakness within the Client32 file was...