Feb 4, 2019 | NetSupport DNA, Windows
NetSupport DNA supports the direct integration of any remote control application that supports passing parameters from the command line. For maximum integration, we recommend using NetSupport Manager. Configure remote control Log into the NetSupport DNA Console as an...
Feb 1, 2019 | NetSupport DNA, Windows
If you have installed the NetSupport DNA Local (Server) Gateway and Remote (Agent) Gateway, to allow remote DNA Agent machines to connect to the DNA Server, you may wish to view the activity of the Local and Remote Gateways to troubleshoot connectivity issues. There...
Feb 1, 2019 | NetSupport DNA, Windows
NetSupport DNA uses an SQL database to store the data that is collected by the application. To backup this database, please refer to the Microsoft documentation below:...
Feb 1, 2019 | NetSupport DNA, Windows
The recommended method to update your current NetSupport DNA installation to a newer version is using the online update.The online update will first update the NetSupport DNA Server and then automatically update any DNA Agents when they connect to the updated DNA...
Feb 1, 2019 | NetSupport DNA, Windows
The recommended method to update your current NetSupport DNA Console installations to a newer version is using the online update. This method is only available to customers that have a current software maintenance contract. The online update will first update the...
